ETA Cycle Rescue – the 24/7 breakdown cover riders actually need

It's an image that sums up the problem with so-called “cycle breakdown cover”: a rider wobbling through town on a Lime hire bike, their own punctured machine awkwardly balanced across their shoulders. It’s funny until you find yourself doing it after a long day at work. When your bike gives up, who do you call?

Most cycle insurers suggest the answer is them. Laka, Bikmo, Yellow Jersey and Cycleplan all talk about breakdown or recovery in their marketing. But dig into the small print and the promise looks a little thinner. What they actually provide is reimbursement of travel costs. Up to £150 here, £200 there; capped, and subject to conditions. You find a taxi or train, pay out of your own pocket, keep your receipts, and only later claim the money back.

That’s not breakdown recovery. That’s a refund.

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UK's first breakdown recovery service for cyclists

Over thirty years ago, we pioneered Cycle Rescue - a genuine 24/7 nationwide breakdown recovery service for cyclists. And i's still going strong today.

With Cycle Rescue, if your bike conks out – chain snap, gear cable jam, puncture, even a flat e-bike battery – you ring a dedicated number. A vehicle comes to you, picks up both you and your cycle, and gets you home, to a repair shop, or to a station. There’s no cash-up-front, no receipt-hoarding, no pleading with a minicab driver to let you wedge a cargo trike in their boot.

The service is broad by design. Even a short distance from home can feel like a long way when you’re pushing a dead e-bike or stuck with a cargo trike and two tired children. E-bike commuters understand that rear-hub punctures are awkward to fix at the roadside, if not impossible. And for those using adapted cycles or trikes as mobility aids, the cover offers peace of mind.

Cycle Rescue costs £24 a year as a standalone product, or it comes free with ETA cycle insurance.

For anyone who relies on cycling day to day – to get to work, to carry children, to shop, or simply to feel free – Cycle Rescue looks less like an add-on and more like an essential safety net.

Cycle Rescue is free with ETA bicycle insurance

Cycle insurance from the ETA is well suited to adapted cycles, e-bikes and electric trikes. If you suffer a breakdown (including punctures, or even a flat e-bike battery) while out cycling, our 24-hour Cycle Rescue team can arrange transport for you and your bicycle to a safe location. Buy as a standalone service, or get it included for free with ETA cycle insurance, along with:

• Theft, accidental damage & vandalism
• E-bike battery theft cover
• Cycle Rescue
• No devaluation of your bike over time
• £2m third party PLUS £20,000 personal accident cover
• Shed and garage storage
• Low standard excess of 5% (£50 minimum)

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