Mobility Scooter – Claim

If you purchased or renewed your policy after 4 October 2021 and are making a claim:

Fill out our online claim form, this is the quickest and easiest way to submit your claim.

If you wish to discuss the process with us, or to request a paper copy of the claim form, please call us on 0333 000 1234 or email claims@eta.co.uk

If you purchased or renewed your policy before 5 October 2021 and are making a claim:

Call 0344 893 1022 or email specialistclaims@directgroup.co.uk

If you would like to make a claim in writing:
Direct Group
Specialist Claims
PO Box 1192
DN1 9PU

If you have any questions about your cover please call us on 0333 000 1234 or email customercare@eta.co.uk