Contact Us

 0333 000 1234 * or 01932 828 882 *

Talk to us via LiveChat here.

*These numbers are free from most mobile telephones as it can be included in free minute packages.
Pay-as-you-go phone customers may be charged by their network provider. 

 Broken down?

(Calls from mobiles or landlines charged as local rate calls)

Broken down in Britain: 08000 737 283 or 0333 0000 999
Broken down in the rest of Europe:0044 1206 771 714
Broken down on your bicycle in Britain:01206 785 968
Breakdowns for mobility scooter insurance customers only:020 7183 8199
Breakdowns for mobility scooter rescue customers only:0333 0000 999

A full list of our breakdown numbers are available here

Hard of hearing?

If you are hard of hearing, you can TEXT our breakdown team on 07537 404 890

Are you looking to make changes to your policy? 

Most changes can be made online here.

Our address

ETA Services Ltd
68 High Street
KT13 8BL


 Head office opening hours

Monday to Friday: 9:00 – 17:00*

*the office is closed during public and bank holidays


 ETA Trust

To get in touch with our charity, the ETA Trust, please email