Contact Us

Are you looking to make changes to your policy?

Most changes can be made online here.

Broken down?

If you break down in Britain call 0800 073 7283 (08000 RESCUE) or use our lower-rate number 0333 0000 999 *

If you break down in the rest of Europe call 0044 1206 771 714

If you break down on your bicycle in Britain call 0333 000 1234

A full list of our breakdown numbers is available here.

General information

Please call our new lower rate number 0333 000 1234 *, email or use the web form below.

*This number is free from most mobile telephones as it can be included in free minute packages. Pay-as-you-go phone customers may be charged by their network provider.

Alternatively, call our local number 01932 828 882

To get in touch with our charity, the ETA Trust, please email

Hard of hearing?

If you are hard of hearing you can TEXT us on 07876 557 244 and we’ll be able to help with any type of enquiry.

Our address

68 High Street
KT13 8BL

The ETA offices are located above Waitrose, in the centre of Weybridge, 15 minutes’ walk from the station. Satnav locator KT13 8BL

Opening hours

Monday to Friday: 8:30 – 18:00
Saturday: 9:00 – 16:00
Bank Holidays: 9:00 – 13:00

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