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Broken Down?

Contact our 24 hour helpline on the following telephone numbers:

Cars, vans and motorbikes

If you break down in Britain call 08000 737 283 (08000 RESCUE) or use our lower-rate number 0333 0000 999*

If you break down in the rest of Europe call 0044 1206 771 714

If you need to make a claim call 0333 000 1234

If you need to make a claim under the Auto Repair section of your policy please call 0333 5555 999 before carrying out any repairs

If you are hard of hearing you can TEXT us on 07876 557 244


Bicycles

If you break down in Britain call 0333 000 1234

If you break down in the rest of Europe call 0044 1206 771 714

If you are hard of hearing you can TEXT us on 07876 557 244

We aim to get to you in less than 40 minutes; however, the recovery time may vary depending on your location.


Mobility Scooters

Do you have mobility scooter insurance? If so, please call 020 7183 8199

Do you have mobility scooter rescue only? If so, please call 0333 0000 999

If you have mobility scooter insurance and need to make a claim call 0344 893 1022

If you are hard of hearing you can TEXT us on 07876 557 244


Legal Advice

All ETA customers are entitled to free legal advice by calling Shoosmiths Access Legal on 0845 389 1050


*Our new numbers are free to call from most mobile telephones as they can be included in free minute packages. If chargeable, calls are charged at a lower rate than the 0800/0845 number (around 4p a minute depending on the network, charges may vary by network provider).