ETA vs the rest
Breakdown cover is all about peace of mind. Should the worst happen, you need to be confident that the provider you have chosen will be on hand to help you in your time of need.
Low premiums can be attractive, but it’s worth checking policy wordings carefully as more often than not, things which ought to be covered are either excluded or cleverly sold as upgrades.
We believe that good breakdown cover should offer cover for things like lost keys, misfuelling and trailer-towing as standard. To demonstrate this, we have put together a comparison of our breakdown cover against some of the other well known providers.
What makes a good breakdown cover policy?
|Free parts and labour cover?|
|Quick recovery pledge?|
|Carbon emissions offset?|
|No claims discount?|
|Will they recover due to lost/broken keys?|
|Free second recovery if garage is closed?|
|Misfuelling covered as standard?|
|Maximum callouts per year||Unlimited||Unlimited||5||Unlimited||Unlimited||6||7|
|Maximum passengers recovered||Legal carrying capacity||Legal carrying capacity||8||7||7||7||7|
|Average callout time||39 mins||Not disclosed||38 mins||40 mins - 1 hour||40 mins||1 hour||1 hour|
|Trustpilot Score||8.7 / 10||4.8 / 10||7.7 / 10||n/a||8.2 / 10||n/a||1.9 / 10|
Parts and labour covered under ETA Auto Repair, which comes free with ETA Breakdown Cover and is available for vehicles under 10 years old or with less than 10k mileage. Our quick recovery pledge means we will give you £10 if we do not arrive within one hour. We promise to get your vehicle to a suitable repairer, even if this means taking you home first and then arranging a next-day recovery, free of charge.
Not all breakdown cover providers are made equal
Before making a purchase, ask yourself:
- Will they restrict the number of times I can call them out each year?
- Will they guarantee me a speedy recovery?
- Will they charge me extra if I break down while towing a trailer or caravan?
- Will they recover me if I’ve lost or damaged my keys?
- If a suitable repairer is unavailable, will they charge me for a second recovery to get my vehicle to a garage the next day?
Friendly, ethical, reliable
Established 27 years ago, and with over 5,000 recovery trucks on call 24/7, we have a proven track record of providing efficient, reliable breakdown cover.
We handpick only the best local mechanics and garages around Britain to send out if you break down. We believe this way of working is efficient, environmentally friendly and helps support local communities and economies, too.
On top of this, we offset the carbon emissions of the recovery trucks that go out to assist you, reducing the impact your breakdown has on our environment. We also support the ETA Trust, a charity we set up in 1994 to campaign for a safer, cleaner transport future.