Are you locking your bicycle correctly when leaving it unattended in a public place? Just follow our handy guide on how to lock your bike to ensure that you are meeting our policy requirements.
DO: Lock your bike, through the frame, to an immovable object
Make sure your Sold Secure approved lock passes through the frame of the bicycle and an immovable object. This locking method is a policy requirement; if you fail to lock your bike in this manner and it is stolen, we cannot guarantee your claim will be accepted.
What is an ‘immovable object’?
The definition of an immovable object is pretty self-explanatory. Our policy document defines it as ‘any solid object fixed in or on to concrete or stone, which is not capable of being undone, removed with, or lifted over/under the bicycle’. A properly fixed vehicle roof rack or bicycle rack is also classed as an immovable object. The key is to use your common sense in each situation you find yourself in. We do review claims on a case-by-case basis.
DON’T: ‘Lock’ your bike in a way that makes it easy to steal
The example above may seem a little extreme, but surprisingly we do receive numerous claims each year where a bicycle was locked to a post where it could easily be lifted off by thieves. We’ve even had claims in situations where bikes were stolen having been ‘locked’ to ladders or lawnmowers! Needless to say these claims cannot be accepted. Don’t make yourself a target.
DON’T: Lock your bicycle through the front wheel
We cannot stress enough how important it is to lock your bike through the frame. If you lock yours through the front wheel only, as illustrated above, you are making it relatively easy for a thief to detach the wheel, only to leave it and go whistling off into the sunset with the remainder of your bicycle. This would be very upsetting, more so because we cannot approve claims where the bicycle was not secured through the frame.
DO: Use a secondary security cable in addition to your primary bike lock
While it is not a requirement of our cover, you will find that some of the better bicycle locks out there (see the silver entry in our recommended locks table) come with a secondary security cable which can be used to secure extra accessories, or a wheel as above. This acts as a secondary deterrent to thieves, generally increasing the time and effort required to liberate your beloved bicycle! It should only be used in conjunction with a primary, Sold Secure rated lock, as above. Which brings us to…
DON’T: Use a secondary security cable as your primary bike lock
Unfortunately, it seems some people misunderstand the purpose of a secondary security cable included when they bought their Sold Secure lock, believing it to be a ‘spare’ which will be acceptable in itself as an approved method of primary security. Whilst these cables are a good idea when used as a secondary deterrent (see above), they are NOT designed to be used as your primary lock and have not been approved as such. We cannot accept claims where the only thing protecting a bike from theft was a secondary security cable.
NOTE: Sold Secure approve both cable locks and D-locks. We are referring to a secondary security cable that comes packaged with a main lock, be it of the cable or d-lock variety. If your primary lock is of the cable type and Sold Secure approved, you are, of course, meeting our policy requirements.
If you have an existing lock and are unsure of the grading, please contact Sold Secure on 01327 264 687