We offer a comprehensive rescue service should your mobility scooter break down through mechanical failure, road traffic accident, criminal damage or other unforeseen event which renders the vehicle immobilised or unsafe to operate.
Our team will come to your aid, anywhere in Britain, should your vehicle become immobilised. With our Mobility Scooter breakdown service you need never worry about being stranded due to faulty or flat batteries ever again.
No, we do not carry out repairs, the policy is primarily a rescue service designed to get you and your scooter or power chair to a place of safety. However, our breakdown team will be happy to transport you and your scooter to a suitable repairs outlet, or alternatively to your home or holiday home, within a 25 mile radius (in Britain). If you cannot access the recovery vehicle, we will arrange a private taxi to transport you home.
We are happy to provide assistance after an accident but if your mobility scooter is insured with someone else, you may need to inform them first.
Simply dial 01206 785 993 from any UK mobile or landline. Be sure to keep this number handy when out and about. An SMS text messaging service is also available: simply text us on 07537 404 890.
Don’t worry if you have broken down and are unsure of your ETA number. Our recovery team can identify you if you give us your full name and post code.
For full details of cover, please refer to our policy wording.