Why choose us?
Established 25 years ago, and with over 5,000 recovery trucks on call 24/7, we have a proven track record of providing efficient, reliable breakdown cover.
We handpick only the best local mechanics and garages around Britain to send out if you break down. We believe this way of working is efficient, environmentally friendly and helps support local communities and economies, too.
On top of this, we offset the carbon emissions of the recovery trucks that go out to assist you, reducing the impact your breakdown has on our environment. We also support the ETA Trust, a charity we set up in 1994 to campaign for a safer, cleaner transport future.
Choose from the following cover options:
- Roadside Assistance
Break down anywhere in Britain and we’ll provide up to one hour of roadside assistance to try and get you moving
- National Recovery
Recovery to any destination in Britain or onward travel to complete your journey, plus a return journey for the driver to collect the repaired vehicle
- Home/Office Rescue
Covers breakdowns at, or within, ¼ mile of your home address
- Hotel and Car Hire
Five-day vehicle rental (up to £40 per day) or hotel stay (one night for driver and passengers)
Cover in any EU member state for up to 90 days per year
Included for FREE:
- Auto Repair
Cover for up to £500 per year against the costs of repairs following a breakdown. Find out more
- Trailer Cover
If your vehicle breaks down while you are towing a caravan or trailer, we’ll extend your recovery to include the caravan/trailer as well as the towing vehicle. Terms and conditions apply
- Second Callout
We promise to get your vehicle to a suitable repairer, even if this means taking you home first and then arranging a next-day recovery free of charge
Covers you if the wrong type of fuel is put into your vehicle
- Key Cover
We’ll recover you if you lose or damage your keys
Please ensure your vehicle is within our size and weight restrictions:
Maximum Weight - 3.5t
Maximum Length - 5.19m
Maximum Width - 1.91m
Maximum Height - 2.43m
What our customers say
“You are just so pleasant to deal with. Your people are so helpful and personable and it makes such a refreshing change from other insurers – that is why I have recommended the ETA to many of my friends.”
“I was very impressed by the whole service. From the lady I spoke with on the phone to the people that you sent out to deal with my vehicle – both the man-in-a-van who couldn’t fix it and the recovery truck driver. Everyone went the extra mile for me and were very friendly. It stopped a bad experience (the scary loss of power in my car, and being stuck on my own with two little ones) being a horrendous one. Thank you! I would totally recommend you to a friend.”
“I just wanted to say what a fantastic job you did when my partner broke down in Cornwall recently. Realising she was on her own, your staff went out of their way to make sure she received help quickly; the recovery vehicle turned up within 10 minutes and the mechanic managed to start the car within minutes. Your operator, Nicole, was particularly thoughtful and helpful as she rang back a second time to make sure my partner was safe and back on the road. My partner had had a particularly bad day at work and your concern for her safety and prompt response restored her faith in human nature!”
We give you more
As well as being 100% carbon neutral, our breakdown cover offers an unparallelled level of service.
Every breakdown customer receives free Auto Repair cover worth £65. This covers you up to £500 against the costs of repairs following a breakdown. No other breakdown cover provides this level of reassurance, which we believe should come as standard.
Unlike many of our competitors, we promise to get your vehicle to a suitable repairer, even if this means taking you home first and then arranging a next-day recovery free of charge.
We also include free Trailer cover, so if you break down whilst towing a caravan or trailer we’ll recover you at no extra cost.
Putting the wrong fuel in your vehicle (misfuelling) is also covered as standard by our breakdown cover. Many other providers charge extra for this cover, or simply refuse to offer it.
Business breakdown cover
If your vehicles are used as part of a business, you’ll need ETA Fleet Breakdown Cover. Save time by getting an instant quote and buying cover online today.