Make a Claim

If you need to make a claim under this policy, please contact Direct Group on 0344 412 4259.

You must provide us with full details of your claim as soon as possible after the event, and always within 30 days.

Mailing address:

Direct Group Property Services (Nexus)
PO Box 800
HALIFAX
HX1 9ET

Please refer to your policy wording for the full claims procedure and conditions.