Privacy Policy

ETA Services Ltd has created this privacy policy statement in order to demonstrate our firm commitment to privacy.

Collection and use of information

We collect personal information about you when you enter details on our breakdownrequest form via the website or if you send an email to the ETA. Contact information from the request form is used to answer questions, provide quotes and give information about the ETA. It may also be used for research and statistical analysis by the ETA.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Updating and amending your personal information

If you wish to verify, update or amend the personal information you have provided to the ETA, you can do so online by sending an email to or you can write to ETA Services Ltd, 68 High Street, Weybridge, KT13 8RS.

Third party sites

Our privacy policy does not apply to third party sites that you may be able to access via this website.

Disclosure of information

We do not pass personal details onto any other companies or organisations. We do not sell mailing lists to third parties, except where necessary for us to provide you with a service. For example, we may provide your vehicle registration number to the agent attending your breakdown.

Additional information

If you would like any additional information you can email eta@eta.co.uk.